Privacy Policy

Ignite Fitness Privacy Policy

Effective Date: 01-01-2025

Ignite Fitness is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you access our website, app (“Phoenix Rising by Ignite”), digital services, or interact with our community.

By using Ignite Fitness services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

• Personal Details: Name, email address, phone number, mailing address, date of birth.
• Account Information: Login credentials, subscription details, purchase history.
• Payment Information: Credit/debit card details (processed securely via Stripe or other payment processors).
• Health & Fitness Data: Fitness goals, health conditions, workout activity (only when voluntarily provided).
• Technical Information: IP address, browser type, device information, and usage data via cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Provide and manage your Ignite Fitness account, app access, and subscriptions.
• Deliver workout programs, coaching services, and personalized content.
• Process payments securely.
• Send relevant updates, newsletters, promotional offers, and announcements.
• Respond to customer inquiries and support requests.
• Analyze usage patterns to improve our website, app, and services.
• Comply with legal obligations and protect against fraudulent activities.

3. Data Sharing & Third Parties

We do not sell or rent your personal information.

However, we may share data with trusted third parties solely for operational purposes, such as:

• Payment processors (e.g., Stripe).
• App hosting and development platforms.
• Email marketing services.
• Affiliate program partners (as applicable).
• Legal authorities when required by law.

All third-party partners are contractually obligated to protect your data and use it only for agreed-upon services.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content.

You can adjust your browser settings to refuse or disable cookies at any time. However, some features of our services may not function properly without them.

5. Data Security

We implement industry-standard security measures to safeguard your personal information against unauthorized access, misuse, loss, or alteration. This includes:

• SSL encryption.
• Secure payment processing.
• Limited access controls.
• Regular platform updates and security audits.

Despite our efforts, no method of transmission over the internet is 100% secure. By using our services, you acknowledge and accept this risk.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

You may request account deletion or data removal at any time by contacting us at Support@ignitefitness.net.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect or store information from children without verified parental consent.

8. Your Rights & Choices

You have the right to:

• Access and review the personal data we hold.
• Request corrections or updates to your information.
• Opt-out of promotional emails at any time.
• Request deletion of your account and associated data.

To exercise these rights, please contact us at Support@ignitefitness.net.

9. GDPR & CCPA Compliance

Ignite Fitness complies with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Depending on your location, you may have additional rights regarding your personal information, including:

• The right to know what personal data we collect, how we use it, and with whom we share it.
• The right to access, correct, or delete your personal data.
• The right to opt-out of the sale or sharing of your personal information (we do not sell user data).
• The right to withdraw consent at any time.
• The right to request data portability.

To exercise these rights or make an inquiry regarding your personal information, please contact us at:

📧 Support@ignitefitness.net

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with the updated effective date.

11. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact:

📧 Support@ignitefitness.net
🌐 www.ignitefitness.net